Privacy, Returns and Shipping

Privacy Policy

At Mind Design Games your privacy and security are our number one priority. We do not share any personally identifiable information about you with other companies, except in the case of dealing with our third party shipping agencies. In such a case, we offer this information only with your consent, and we only provide it under strict confidentiality. We will NEVER sell or rent your name, email address, telephone or fax numbers, address, or credit card numbers.

Placing orders with Mind Design Games is very safe, secure, private and easy. To ensure your security, we use Secure Sockets Layer (SSL) technology. SSL encrypts ALL of your personal information, protecting your confidential information from interception and hacking. Rest assured, your order is safe with us. If you have any questions about our privacy statement, your personal information, or if you would feel more comfortable placing your order with a real person, please do not hesitate to email us and we will contact you as soon as we can.

Use of Cookies

Mind Design Games makes use of a browser technology known as a cookie. A cookie is a small amount of data that a website stores in your web browser so that it can recalled at a later time. Mind Design Games uses cookies to keep track of the contents of your shopping cart. As we are very committed to your privacy, we do not analyze this data on the personal level and remains totally anonymous. Third party vendors, including Google, use cookies to serve the badge and ads based on a user’s prior visits to your website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Email

When placing an order from Mind Design Games, you will normally receive four email communications from us, including an order confirmation, shipment confirmation, delivery confirmation, and a request to review the products you ordered.

Contact Information

Mind Design Games
PO Box 140196
Edgewater, CO  80214
Phone:    (720)383-7133
Fax:     (303)379-5314
Email: Info@MindDesignGames.com

Returns & Exchanges

Errors and Defects

In the event that we’ve made an error with your order or a product is defective, please call or email us immediately so that we can make it right! In cases of defective merchandise, we may have a replacement shipped direct from the manufacturer, so it’s important that you contact us first before returning it.

Important Notes About Returns & Exchanges

We regret we cannot refund delivery charges for returns or exchanges. The customer is responsible for any additional shipping charges associated with an exchange. If merchandise is returned in “as-new” condition within 30 days of purchase, a credit (minus what you paid for shipping) will be issued to the original credit card used for purchasing the item(s), plus a 20% re-stocking fee. If merchandise is unable to be resold there will not be a refund credited back to the credit card.

Please send Returns to:  Mind Design Games, PO Box 140196, Denver, CO  80214

Shipping

Orders are subject to 7 business days for processing time.  Business days are considered Monday-Friday.